Instant Messaging is no longer contained for use only among teenagers. It’s growing rapidly to become a mainstream communication tool for small to large businesses. There’s a ton of functionality it brings to the table and businesses can utilize the various features of an IM to suit their needs and bring efficiency into work processes.
Getting your work completed on time and to client’s satisfaction is of utmost importance to any business. For achieving this businesses adopt work flow or work processes. IM can be a vital cog in the wheel because of its accuracy and real time communication capability. For instance the sales manager would require the approval from the departmental head before they can start work on a project.
Traditionally businesses would create a word document and email it to the head and wait for his approval. By implementing IM in the work flow things can get faster. The sales manager can share the file over the IM and can instantly get an approval from the head or make changes to the document. This is a basic example of how IM can play a crucial role in speeding up things. You can also create groups and share things with everyone to collaborate and make revisions and improvisation to an existing plan.
Need more interactivity or hand-on approach? Use a feature called white board which lets you sketch plans or drawings of concepts and display it in real time across IM users. There are some real benefits of integrating IM into your work flow. All you need is to take some time out and scout for an IM that best suits you.
photo credit: ralphbijker via photopin cc
photo credit: Christmas w/a K via photopin cc
